Voice on Demand - Retail Podcast by MECS+R
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Voice on Demand - Retail Podcast by MECS+R
Welcome to the Voice on Demand Podcast by MECS+R (MECSC)! The Voice on Demand podcast is designed to help advance the Shopping Centre and Retail Industry in the region. Listeners will come to be inspired, motivated, get entertained, and educated by the most promising Retail Professionals in the Indu...
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Episode 72 - Fahed Ghanim's journey in fueling Majid Al Futtaim - Lifestyle
Tune in to our latest podcast episode of Let’s Talk Retail featuring Fahed Ghanim, CEO of Majid Al Futtaim - Lifestyle, as we bring you behind-the-sce...

Episode 71 - THE POINT - Abha Project: A New Era of Retail and Hospitality in Saudi Arabia
Dive into the heart of Aseer Region in Saudi Arabia as Mohammad Alawi discusses 'The Point', a retail marvel set to redefine Abha's landscape. Discove...

Episode 70 - Bridging the Retail Divide - Amplifying In-Store Success with E-commerce Innovations
In this episode, we welcome Paul Maguire - Head of Retail Delivery at Endava. Paul is a retail technology expert with a wealth of experience in leadin...

Episode 69 - Speed of Trust and Implications for Retail with Gen Z, Gen A and Millennials
In this powerful keynote speech, trust expert Stephen M.R. Covey, Co-Founder of CoveyLink and the FranklinCovey Global Speed of Trust Practice, sheds...

Episode 68 - Embrace The Digital Change
We bring you an exclusive keynote speech by Ted Souder at The Retail Congress MENA Event. Ted is a former head of industry for retail at Google, given...

Episode 67 - Unlocking Your Full Potential with AI Software
In this episode we are joined by Seb Ingram (www.linkedin.com/in/sebastian-m-ingram), a digital marketing consultant and former content creator with a...

Episode 66 - Shopping Malls a Heart of Community that Strengthens Family Bonds
A Shopping Center to be proud of! Join us with Nancy Nese Ozbek, General Manager of Times Square Center. Lets dive into the benefits and significance...

Episode 65 - From Ecommerce to Brick & Mortar
In this session, we are delightfully happy to have Jing Leng with us. She is the General Manager for this incredible Kids and Baby Apparel Brand, whic...

Episode 64 - Brands and Strategy
Together with our long time member Nina Seredai-Udalova, we dive into the reality of the importance of brand purpose and strategy. Nina is the Founder...

Episode 63 - A Region Of Vision, A Region of Loyalty - The Middle East
Lets dive into the story of one of the biggest loyalty providers in the world, CONIQ and how they plan to conquer the retail world through loyalty. An...

Episode 62 - Great Customer Experience Is A Result of Great Design
How do you turn your desire to improve customer experience for your place from theory into reality? Join us with Alan Robertson, Founder of Air Design...

Episode 61 - Leadership in the Retail Market
Featuring the final of 3 parts episode with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail bank...

The Three Faces of Digital for Retailers
Featuring the 2nd of 3 parts episode with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail bankin...

Customer Experience & Customer Journey
Featuring the 1st of the 3 episodes with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking...

What’s next for one of the biggest mixed-used developers in the Middle East?
Middle East is at the forefront of real estate development globally. We have invited Amit Puri, Vice President of DAMAC Properties, one of the leading...

It’s not only Loyalty, It’s total Customer Behavior
Contrary to popular beliefs, loyalty is not just all about rewards and loyalty per se, it's something more. Let's dive into why Loyalty programs are a...

Disruption is the Mother of Innovation
With Bill Kistler, Founder and Managing Partner at urbanOvation. This episode will tackle the causes and effects of disruption for the retail industry...

Episode 55 - Data is the new oil driving digital retail
Either driven by passion, demand or the unstoppable trend. We have found our ways to do a new way of retailing, integrating new digital factors that a...

The Great Resignation
With Phil Bedford, Best Selling Author & Owner of Assentive GCC, Shane Philips, CEO of the Phillips Group - In the Panel, David Macadam , CEO of The M...

New Shopping Centre Design
An incredible panel session with Phil McArthur - Chairman of McArthur Retail Development Specialists, Paul Firth - Associate Principal of Callison RTK...

Episode 52 - An Introduction to Destination Marketing
Have you ever wondered how travel marketers and tourists approach summer and spring content planning? As the travel restrictions in most regions are n...

Contacts, Experiences and Journeys: What customers really want
This episode is from the Retail Congress MENA Live Event. In this interesting session, Michael Ruckman, CEO of Senteo, discusses Eyezon, and other cur...

Being Brilliant On The Basics - Bob Phibbs, the Retail Doctor
There is a lot of talk about channels, digital-first, and hybrid but the reality is 70% of what you sell is sold by someone else either in person or o...
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What does the D2C Model means for Shopping Centres and Retailers?
While the D2C selling model is becoming popular among brands and product companies, there are several supply chain challenges and complexities involve...

CEO in the Retail Industry – Rebound Plan - Shahram Shamsaee
How do you plan for a rebound that may or may not come? How do you drive your corporate strategy going forward? Technology, changing business models,...

Chinese garment giant Semir Group’s global expansion post-covid
On this episode we have invited two distinguished retail professionals and representatives of Semir Group, Chris Attwel & Lucy Lu. We will talk about...

Are Malls Dead?
What changed in the retail business over the last 15 years? We invited Bob Poline, President of Bob Poline Associates Inc. to help us understand what...

Omnichannel Is No Longer A Choice But A Necessity
Learn in depth of what is Omnichannel Retailing. How the evolution of Omnichannel Retailing impact the retail industry. What are the opportunity / ben...

Virtual Reality: The Future of Retail Entertainment in Shopping Malls
FEC's or Family entertainment centres, rapidly became the anchor tenants across the globe in different shopping centres in the past several years. And...

Retail Rescue: How to reposition a struggling retail development asset?
Mr. Phil McArthur, a member of MECS+R since 1996, will discuss on this episode about the best practices and the how to's on developing retail assets c...

Is Pakistan your next must visit place on earth?
With Habil Ahmed Khan, Director of Operations for The Gulberg Mall & Signature Living in Islamabad, Pakistan. We had a lovely discussion about the vas...

Retail Property Management Company Resilience & Sustainable Future
Learn about today's business model challenge, building a resilient enterprise, why resilience is important and how to become a more resilient company....

Hospitality Mindset – Thinking-Hospitality To Maximising Service And Sales
FOOD+DESIGN+SERVICE (Excellence) = SALES + MANAGEMENT = ASSET GROWTH
Francis Loughran, founding director of Future Food, specialising in Food, R...

Being Resilient and Hopeful in a Time of Change by Bob Phibbs, The Retail Doctor
Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books, and mo...

Changes in Customer Behavior & Marketing Strategies for Retailers
How did the covid-19 pandemic changed customer’s behavior? On this episode with Alyssa Almaiahi, Creative Director of Mint Stalk Creative and Digital...

Your Customers are Changing. Are You? by David Avrin
David is the author of the book ‘Why Customers Leave (and How to Win Them Back)’ In his session, he will talk about your changing customers with the r...

Marketing Beyond Crisis: Leveraging The Power Of Location
This episode with Albert Correya from Becomap. Know how business can revive and prevail despite the on-going challenges and how omni-channel presence...

(Part 2) - How will you communicate differently? With Shannon Alter, CPM
This is Part 2 of our episode with Shannon Alter, CPM. On this episode we will talk about what to expect for the Retail Industry globally in the next...

(Part 1) - How will you communicate differently? With Shannon Alter, CPM
On this episode with Shannon Alter, CPM let us explore her journey in the Retail and Real Estate Industry and get inspired. Let us take this opportuni...

Retailing in Iraq: Seizing the Opportunity of Change
Explore retailing in Iraq and its opportunities with MECS+R Member, Ihsan Zangana, Managing Director of IZ Developments. Ihsan heads the development o...